I like Zappos, because they are good at social networking, online and offline. I like Amazon too, because they provide the easiest way of shopping online.

I wrote about Zappos’ social marketing activities earlier. To me, they are the one company who gets social media!

• Zappos’ Facebook page and Twitter are well integrated
• They fully leveraged all types of media (pictures and videos)
• Their employee engagement is very high: it’s a place naturally to be social - it’s personal!

People can comment on Amazon’s acquisition from different perspectives. To me, I wonder how Zappos’ social gene can be passed and emerged into Amazon. I’m not sure if that is a benefit from business value part, but I do see it would help to shape the culture and the company’s social value.

Tags: amazon, Facebook, social media, Social network service, Twitter, Zappos

ComScore recently did a research, which found that among 40 individual countries reported by comScore, Russia has the world’s most engaged social networking audience, with the average online Russian spending 6.6 hours and viewing 1,307 pages per month.

Brazil ranked close behind Russia at 6.3 hours, followed by Canada (5.6 hours), Puerto Rico (5.3 hours) and Spain (5.3 hours). The US ranked at #9  in terms of social network engagement, with an average of 4.2 average hours and 477 pages consumed per visitor.

I was surprised at once, because I thought that the Asian countries will definitely top the ranking. But neither China, Korea, or Japan is even showing up in this top-20 list. So I looked closely and found out that this data/research doesn’t include the internet Cafe or mobile web browsing…

This is really a good example of showing how mis-leading a social networking research could be. In my opinion, this research totaly ingored the big social networking factor - how it’s being social networked. In other words, in what way people are socializing. Without Internet Cafe data, China of course will not show up; without mobile web browsing, Japan, Korea, South Africa or China will probably not show up. Because that’s how people in those countries socialize. If you cut their main social networking platform, there is no way to understand how they are engaged.

Here is the list of the top 20 countries from ComScore research:

Tags: Australia, Canada, china, ComScore, mobile, Puerto Rico, Russia, Social network service, social networking, Spain